Desktop Services
Support for end-users from desktops to laptops and PDAs, FS4 USA offers robust solutions for end-user productivity, desktop solutions, as well as deployment and disaster recovery services.
End-user Productivity Services
End-user Productivity Services provide a cost-effective way to provide your employees a customizable blend of technology choice and support, spanning from PC to mobility to communications technologies anytime and anywhere. We provide your organization with the ability to offer your business users more options and service flexibility for provisioning, managing and supporting end-user computing technology within an IT governance framework. With greater choice and 24x7 support, your end-users gain tangible productivity gains.
Desktop Lifecycle Management
Desktop Lifecycle Management offers managed solutions for the complete lifecycle associated with the management, security and administration of your end-user endpoints and devices including desktop technologies such as PCs, laptops, and peripherals, as well as mobile devices, including PDAs and notebooks (e.g., PCs, laptops, PDAs, mobile phones). Our life-cycle approach promotes ITIL-based standardization and automation and resolution optimization delivery as applied to fulfillment, management and support. Desktop operating system updates and application updates are performed on a regular basis.
Remote Monitoring Services
From our Network Operation Center (NOC) in Midland, MI we remotely manage your services from Mail Servers to Linux or Unix servers. Our NOC is fully staffed by our professionally trained support staff and can manage, provide updates to systems and provide user support through remote desktop control services.
On-Site Services
Comprehensive one-stop support and accountability for your entire multi-vendor network, branch office, remote and home office support requirements - anytime, anywhere. We manage the swaps and spares, multi-device provisioning and coordinate vendors, supplies, parts and resources to provide you with faster time to business value and cost optimization.
Data & Voice Service
Integrated Voice and data provides a simple solution that combines both voice and data over the same circuit. Additional features are integrated into the product to assist in running your business more efficiently. Competitively priced, IVAD allows you to transition from standard telephone service to Voice over Internet Protocol (VoIP) without the need to replace your current telephony equipment. IVAD dynamically allocates voice bandwidth on demand, so you have the opportunity to build a solid, stable communications foundation that will grow with your expanding business needs and provide the competitive edge to succeed in the marketplace.
